Step1: Launch the Firefox browser and disable the Pop Up Blocker
- In the address bar type about:config and press the Enter key
- A warning message will appear that states “This might void your warranty!”
- Click the “I accept the risk!” button to continue.
Step2: Right click under the Preference Name and choose New → Boolean
Step 3: Input this name exactly as it appears: plugin.load_flash_only
Step 4: Click OK; choose False; Click OK a second time.
Close and restart Firefox. Attempt to connect to the device again and the plugins should be functioning properly.