Step1: Launch the Firefox browser and disable the Pop Up Blocker

  • In the address bar type about:config and press the Enter key
  • A warning message will appear that states “This might void your warranty!”
  • Click the “I accept the risk!” button to continue.


Step2: Right click under the Preference Name and choose New → Boolean

Step 3: Input this name exactly as it appears: plugin.load_flash_only

Step 4: Click OK; choose False; Click OK a second time.

Close and restart Firefox. Attempt to connect to the device again and the plugins should be functioning properly.